Privacy Policy

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Privacy policy

By using the Website, you consent to the use of your information as we outlined in our privacy policy-This policy explains how we, , a brand of Docttocare, use your personal information which you provide to us when using our service, including but not limited to our website and mobile applications (apps).

Q : What information we collect & share about you ?

A We collect personal information from you when you search goods or services from us or use our website. We also collect information when you complete any customer survey.
Information that we collect from you is used to process your appointments and to manage your account. We may also use your information to email you about other products or services that we think may be of interest to you.
In processing your order we may send your information to credit reference and fraud prevention agencies.
From time to time we may send your information to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by third parties please email us at

Q : Access to my information ?

A You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information
– There will be a small charge for processing this request.

Q : Other Websites

A Our website may have links to other websites. This privacy policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.

Q : Cookies and Google Street view

A Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
This website uses online healthcare services, software service provided by ("Doctto"). We do not hold any rights on providing direct healthcare services or consultation or medical treatments.In case fail to provide such services for the website, then we are not committed to facilitate these services.

Terms And Conditions

Please read the terms and conditions ("Terms and Conditions") set out below carefully before using any Services from this Website. By using & software, services and web sites (referred to collectively as the "Services"), you understand and agree that will treat your use of the Services as acceptance of these terms and conditions ("Terms") from that point on wards. "" means Docttocare Healthcare innovation Pvt Ltd. whose principal place of business is at Nasscom Startup, DD3, Diamond District, Domlur, Bengaluru - 560008, Karnataka, India.

Usage Of The Website

The Website is intended for personal, non-commercial use. Only register to become a member of the Website if you are responsible for maintaining the secrecy of your passwords, login and account information. You will be responsible for all use of the Website by you and anyone using your password and login information (with or without your permission). You may only use the Website to search for and to choose for healthcare services.
We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to all or any component of the Website.

Genaral Information

The domain name (hereinafter referred to as "Website") is registered in the name of Doctto Online Healthcare Innovation Private Limited (hereinafter referred to as, a company incorporated under the Indian Laws.
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website.

Payment Policy

Prices will be as quoted on this Website. These prices include only doctor’s consultation charge but may vary on services, where applicable.
This Website contains a large number of doctors/clinics/hospital details and it is always possible that some of the services may be incorrectly priced.
In the event that you have a complaint about the quality of services or treatment provided by the doctors/ clinics/hospital on this Website then any compensation should be sought directly from the doctors/clinics & hospitals. “ “is not able to provide refunds on behalf of the doctors/clinics & hospitals and is not liable for any such refunds sought.
All complaints must be lodged initially with the doctors/clinics & hospitals and, where appropriate, the doctors/clinics & hospitals own complaint procedures followed before is able to respond to a complaint.
Payment for all services must be by credit , debit card and Net Banking as stated on this Website.
A discount may apply to your order if you use a promotional code recognised by this Website and endorsed by “”.

Service Access

While tries to ensure this Website is normally available twenty four (24) hours a day, will not be liable if this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website, any transmission is at your own risk.

Cancellation Policy

Q : In case doctor cancels appointments

A Sometimes a doctor has a last-minute emergency. In these rare cases, we’ll email you as soon as possible to let you know about the scheduling change, help you find a new appointment time, and do our best to make up for the inconvenience.

Q : Registration Cancel by user

A We believe in providing the best services to our businesses and we so think none our client will cancel services with us.
If someone still wants to cancel our services then he/she can sent the cancellation request at and your account will be cancelled within few days. If you do not wish to be contacted by third parties please email us at